Lambda Technologies (Lambda) was incorporated in year 2001 with over 100 years of experience in the ICT industry, combined. The Team has a proven track record of successful implementation and delivery. This team mainly comprises of ex-Lucent Technologies’ staff that were in Management, technical support and project management roles. These individuals were selected from a group who had displayed a high level of motivation and they were previously identified as potential leaders and achievers whilst in their previous positions.
Lambda core business is to provide end-to-end customer contact center and data networking solutions that meet and exceed their customer’s expectations. Lambda specializes in solutions consultancy and we assist customer to design, build and operate world class contact centers & networks. We are skilled in voice and network and have a pool of talents who are trained and certified in Aspect Software and Extreme Networks. With this pool of trained talent on voice and data network we can support our customers effectively. To further assist and enhance our customers operation, we are involved in Customer Relationship Management, Debt Collection, Sales Force Automation and Telemarketing Systems and have built these systems into our customer contact centers. We are ready for the next wave of customer demand and Generation Y needs on Social Media, Unified Communication & Collaboration, Unified Sale and Servicing With Mobility. In this respect we have established Lambda Mobile Apps, a MSC status company, to develop and focus on mobility solution with roadmap that match our customers roadmap and support their customers businesses to the next decade.
Apart from providing contact center solutions, Lambda has helped many organizations in voice and data networking consultancy, design, project management and implementation for site facilities and structured infrastructure. Our experience and proven track record in the site infrastructure industry were primarily due to our strong project management, track record and implementation methodologies. We have project managed and build many large sites for infrastructure and facilities such as:
- Contact Centre and Data Centre facilities
- Cabling, Network Infrastructure & wireless network
- Network Management & Performance System
- Physical & network security system
Some of our customers for data networking include large universities campuses, banks, hospitals, hotels, government bodies and manufacturing industries.
We, at Lambda Technologies believe in supporting our Customers to the Best of our ability, our commitment, passion and obsession with Customer satisfaction is always paramount in our minds.
We are passionate with whatever work we do, we are obsessed with quality work and Customer satisfaction. We will always deliver what we have committed to deliver.
“We are obsessed with Customer satisfaction.”
The traditional role of the call center has evolved greatly over the past few years. There are greater demands, but also greater opportunities. If you have the knowledge or skills in the contact center or networking experience, we would love to hear from you.
We are looking for people with Contact Center or Networking Experience for the position of:
- Project Management
- Technical Support
We have opportunities in:
Please send all resume to firstname.lastname@example.org with Position Title as email subject.